What categories are prohibited from using GrailPay's money movement platform?
Last updated: January 9, 2026
Context
When working with partners or processing payments through GrailPay, you must be aware of which types of merchants or business categories are not acceptable for processing.
This information helps determine whether a potential merchant application will be approved before submission.
Answer
GrailPay does not process payments for businesses in the following categories:
Cryptocurrency
NFTs
Gambling
Countries under sanction
Cannabis
Adult Entertainment
Payment for or sponsorship of any illegal activity
Firearms and/or explosives
We also reserves the right to approve or reject merchants on an as needed basis upon manual review when onboarding is attempted.
If you have questions about whether a specific merchant type falls into one of these categories, please contact support for clarification.