What categories are prohibited from using GrailPay's money movement platform?

Last updated: January 9, 2026

Context

When working with partners or processing payments through GrailPay, you must be aware of which types of merchants or business categories are not acceptable for processing.

This information helps determine whether a potential merchant application will be approved before submission.

Answer

GrailPay does not process payments for businesses in the following categories:

  • Cryptocurrency

  • NFTs

  • Gambling

  • Countries under sanction

  • Cannabis

  • Adult Entertainment

  • Payment for or sponsorship of any illegal activity

  • Firearms and/or explosives

We also reserves the right to approve or reject merchants on an as needed basis upon manual review when onboarding is attempted.

If you have questions about whether a specific merchant type falls into one of these categories, please contact support for clarification.